FREQUENTLY ASKED QUESTIONS
Yes, please visit our online store https://www.esco24.pl/ where you can purchase.
Complaints give us the opportunity to improve the quality of our services and offer new and better solutions to our customers. Complaint rules and the form can be found at https://esco.com.pl/formularz-reklamacji/ or downloaded from the download page https://esco.com.pl/do-pobrania/ under the “service” tab
If you have received goods that you no longer need for any reason, we offer you the opportunity to return them in accordance with the procedure available at this link https://esco.com.pl/formularz-reklamacji/ or you can download them from the download page https://esco.com.pl/do-pobrania/ under the “service” tab
Yes, we offer installation services for purchased products, for more information please visit the service tab https://esco.com.pl/kontakt/#serwis
If the goods received by you, do not correspond to the order, we offer an exchange or return in accordance with the following procedure. Procedure: Notifying us in writing of your request to return the goods. Fill out our return form https://esco.com.pl/formularz-reklamacji/ and send to the appropriate specialist or to our general address reklamacje@esco.com.pl
In the event that you discover a defect or fault in the delivered goods, we will offer a replacement or refund (correction invoice). Procedure: Notifying us in writing of the complaint. Please fill out our return form https://esco.com.pl/formularz-reklamacji/ and send to the appropriate specialist or to our general address: reklamacje@esco.com.pl
